Product Support Representative Apply for this Career
|Job Code||Product Support Representative|
|Operation Location||Wendell, NC|
Responsible for assisting dealers with technical product questions on KIOTI tractors and products. Experience with lawn, agricultural, and industrial equipment operation and/or maintenance is desired.
|Duties and Responsibilities||
This position provides troubleshooting support on the following systems:
• Diesel engines • Transmissions
Individuals in this position need to have the ability to troubleshoot the above systems on the phone. Individuals must display sound judgment and proper assessment of all factors when dealing with difficult situations and customers. Typing and basic computer skills are required for administrative duties.
• Resolve dealer customer service issues via phone
|Educational and or Experience Requirements||
High School Diploma