Product Support Representative Apply for this Career
|Operation Location||Wendell, NC|
This position is responsible for assisting dealers with technical product questions on KIOTI tractors and products. This position provides in-depth troubleshooting support on the following systems:
Individuals in the PSR position must have the ability and skill sets to clearly troubleshoot the above systems on the phone. Effective communication of verbal and written technical information is essential. Individuals must display sound judgment and proper assessment of all factors when dealing with difficult situations and customers. This position is also responsible for the administration and adjudication of warranty claims on KIOTI products. Typing and computer skills are required for administrative duties.
|Duties and Responsibilities||
Please note: CANDIDATES MUST HAVE KNOWLEDGE OF MECHANICAL COMPONENTS AND TECHNICAL EXPERIENCE TO BE CONSIDERED. EXPERIENCE WORKING ON TRACTORS OR HYDRAULICS IS PREFERRED.
|Educational and or Experience Requirements||