Sales Administrator Apply for this Career

Job Code Sales Administrator
Operation Location Wendell, NC
Primary Function

The Sales Administrator is responsible for providing support to the KIOTI sales department team members and activities. This function serves as a vital extension of the sales team to ensure high quality customer service and department organization. The Sales Administrator contributes to sales by assisting sales team members meet assigned targets and department objectives.

Duties and Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned to meet business needs.

• Administration of sales data to produce reports, quotes and various other sales documents.
• Validate data on LTL and full load freight bills and process for payment.
• Analyze freight quotes and report on incidences with logistics companies.
• Assist with dealer credit and re-bill issues.
• Maintain customer files by sorting and filing shipping documentation, BOL’s and dealer orders.
• Listen to and assist with the resolve customer complaints regarding services and products.
• Provide daily support for sales team including report generation, assist with travel arrangements and calendar updates.
• Assist with Annual Dealer contract renewals.
• Maintain current UTV state license status by preparing annual renewals and report filings.
• Be an active participant in the planning and execution of sales department activities and events including the annual Dealer Meeting, trade show preparation, etc.
• Serve as a backup CSR and assist CSR’s and Inside Sales solve customer service issues as needed.
• Work with operations to provide solutions to dealer issues that arise.
• Will interact with VP of Sales & Marketing, Sales & Operations Manager, Customer Service Manager, Wholegoods CSR staff, Inside Sales, Territory Managers, and dealer network.
• Provide assistance with special projects as required.
• Misc. filing, faxing and project work as assigned.

Educational and or Experience Requirements

• Must have the ability to generate and review sales documents and reports.
• Requires excellent one-on one and group presentation skills.
• Aspire to listen, collaborate and support employees’ to continually improve and grow as an organization.
• Excellent verbal/written communication skills as well as strong interpersonal skills and relationship building.

• Questioning and feedback skills, customer service orientation with commitment to quality, responsibility, high work standards and initiatives.
• Solid project and time management skills.
• Computer competence and the ability to use software effectively.
• Ability to prioritize and organize workflow.
• Ability to ask the right questions to understand true business needs.
• Manage multiple priorities in a fast-paced environment so that company efficiency and productivity standards are met.
• Knowledge and experience with the following computer applications: Microsoft Word, Excel, Outlook. Solomon, CRM and other applications are plus.
• Ability to work independently and to motivate self.

Education and/or Experience:
• Bachelor’s Degree and/or minimum three years sales admin experience in related industries.
• Personal computer, facsimile and photocopier experience.
• Experience working closely within the sales organization with an affinity for success.
• Strong collaboration skills and ability to work across all departments and levels.
• Track record in successfully meeting deadlines while handling multiple projects.