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Eighty-nine dealers recognized for excellence in customer experience 

WENDELL, N.C. (April 20, 2022) KIOTI Tractor, a division of Daedong-USA, Inc., recently awarded 89 dealers across the United States and Canada who achieved 5-Paw status through the 2021 5-Paw Dealer Excellence Program, the company’s top customer experience honor. Launched 14 years ago, the 5-Paw Dealer Excellence Program recognizes exemplary KIOTI dealers that provide a top-quality buying experience and premier service to their customers.

“KIOTI is grateful to our passionate and dedicated dealer network for the crucial role they play in our Pack,” said Peter Dong-Kyun Kim, president and CEO of Daedong-USA, Inc. KIOTI Tractor Division. “We’re pleased to recognize nearly 90 dealers for demonstrating KIOTI’s commitment to providing the best machine-owning experience.”

Of all dealers across North America who achieved 5-Paw status, over 60 qualified as Certified 5-Paw Dealers and nearly 30 qualified as Premier 5-Paw Dealers, which is the programs highest level possible. To receive 5-Paw status, KIOTI dealers are assessed annually on their mastery of service, sales, operations, parts support, marketing, and customer relations.Dealers who meet or exceed these qualifications receive exclusive benefits as a reward for their achievement, as well as the right to use and display KIOTI’s exclusive 5-Paw logo. This logo represents a dealer’s dedication to an outstanding ownership experience and top-level service for each customer who purchases a KIOTI tractor, utility vehicle or zero-turn-radius mower. A select number of dealers in the KIOTI network receive this qualification each year.

“KIOTI dealers across North America are known for exceeding customer expectations. This year’s 5-Paw recipients are a testament to that commitment, and we look forward to another successful year together,” Kim continued.

To learn more about KIOTI Tractor, visit www.kioti.com.

For more than 35 years, KIOTI Tractor has been supplying tractors in the 22-110 horsepower range to the U.S. and Canadian markets. Today, the company offers a full line of compact tractors, utility vehicles, zero turn radius mowers for both residential and commercial use and is expanding into compact construction. Headquartered in Wendell, N.C. and with additional distribution centers in Texas and Canada, KIOTI is committed to providing equipment that is durable, reliable and easy to use. KIOTI customers benefit from an extensive and growing dealer network that’s dedicated to superior customer service across North America. For more information on KIOTI or KIOTI products, please visit your authorized KIOTI Tractor dealer or www.KIOTI.com.