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Eighty-four dealers recognized for providing exceptional customer experience

WENDELL, N.C. (March 26, 2019) KIOTI Tractor recently awarded top customer experience honors — the 5-Paw certification — to more than 80 dealers in North America. Of the 84 5-Paw dealers awarded for their efforts in 2018, 18 were awarded the 5-Paw premier certification, the highest level possible within the KIOTI 5-Paw Dealer Excellence Program. The certification was created to celebrate KIOTI dealerships going above and beyond for their customers.

“At KIOTI, we are committed to the total customer experience,” said Peter Dong-Kyun Kim, president and CEO of Daedong-USA, Inc. KIOTI Tractor Division. “Recognizing more than 80 dealers with our highest customer experience certification for a second year in a row exemplifies our dealer’s dedication to top performance and exceeding our customer’s needs.”

To receive the sought-after 5-Paw certification, KIOTI dealers are evaluated annually on their mastery of service, sales, operations, parts support and marketing. Dealers who meet or exceed these qualifications earn the right to display KIOTI’s exclusive 5-Paw logo at their dealership. This logo represents each dealer’s dedication to an outstanding ownership experience and top-level service for each customer when they purchase a KIOTI tractor or UTV.

“In the 11 years since 5-Paw’s inception, KIOTI has been proud to award this honor to 175 unique dealers across North America, many of whom receive the honor year after year. These dealers share our commitment to the highest level of customer service, and are very deserving of this exclusive award.” continued Kim.

The KIOTI 5-Paw Dealer Excellence Program was created in 2008 to recognize exemplary dealerships and provide exclusive benefits as a reward for their achievement. A select number of dealerships in the KIOTI network receive this certification each year, illustrating a dedication to maintaining the standard of excellence that KIOTI is known for.

To learn more about KIOTI or the 5-Paw dealer certification, please visit www.KIOTI.com.

For more than 35 years, KIOTI Tractor has been supplying tractors in the 22-110 horsepower range to the U.S. and Canadian markets. Today, the company offers a full line of compact tractors, utility vehicles, zero turn radius mowers for both residential and commercial use and is expanding into compact construction. Headquartered in Wendell, N.C. and with additional distribution centers in Texas and Canada, KIOTI is committed to providing equipment that is durable, reliable and easy to use. KIOTI customers benefit from an extensive and growing dealer network that’s dedicated to superior customer service across North America. For more information on KIOTI or KIOTI products, please visit your authorized KIOTI Tractor dealer or www.KIOTI.com.