Equipment Dealer Association awards KIOTI for receiving exemplary dealer ratings in 2016
WENDELL, N.C. – June 13, 2016 – Earning exceptional ratings from dealers across the country, KIOTI Tractor, a division of Daedong-USA, Inc. is proud to receive the Gold Level Status Award from the Equipment Dealers Association (EDA). The Gold Level status award recognizes those manufacturers who are leading the industry by providing top-quality service, support, products and parts to dealers in North America.
“Our success as a company has always depended on two things – putting our customers first and believing in the power of team work. One cannot be successful without the other,” said Peter Dong-Kyun Kim, president and CEO of Daedong-USA, Inc. “By keeping our customers’ best interests top-of-mind, we are able to develop strong relationships with dealers and follow through on our promise of providing quality with marketplace staying power.”
Fifty-five manufactures in four categories were included in the 2016 Dealer-Manufacturer Relations Survey conducted by EDA. KIOTI exceeded the national average among tractor manufacturers in all 12 categories ranked by more than 2,300 participating dealers. Categories included product quality, availability and technical support, parts availability, quality and return policy, communication, warranty and marketing/advertising support.
“It takes a generation to build the kind of consistency and trust the KIOTI brand carries in the tractor industry. Winning this award for the third consecutive year validates that we are staying true to that commitment,” adds Kim.
Founded in 1900, the Equipment Dealers Association – formerly known as the North American Equipment Dealers Association (NEADA) – is a non-profit trade organization the represents approximately 4,500 retail dealerships that are directly focused on the sale and service of agricultural, construction, industrial, forestry, outdoor power, lawn and garden, and/or turf equipment.