NOTICE OF DATA BREACH
Posted on January 23, 2024NOTICE OF DATA BREACH
January 2, 2026
We are providing an update regarding a cybersecurity issue that affected our company.
What Happened?
Daedong-USA, Inc. (KIOTI® Tractor Division) (“DD-USA”) experienced a cybersecurity incident involving unauthorized access to certain of our systems that occurred on or around January 23, 2024. We learned in mid-October 2024 that, in connection with this issue, an unauthorized party obtained certain personal information. We previously notified certain affected individuals about this issue in accordance with applicable law. Following a further detailed analysis of the affected data, we determined on October 28, 2025, that certain additional personal information was affected by this issue. This is not a new security issue. At this time, we believe this affected information relates to a small percentage of our current and former employees (and in some cases, their dependents/beneficiaries) and a limited number of other individuals, such as customers who purchased our products from one of our retail partners.
What Information Was Involved?
The affected information included name, contact information (e.g., postal address and phone number), dates of birth, copies of government-issued identification documents (e.g., driver’s licenses and passports), government-issued ID numbers (such as Social Security numbers or Social Insurance Numbers), bank account and payment card numbers, medical and health-related information, health insurance information, usernames and passwords, and work-related information (e.g., evaluations). Not all of this information was impacted for every affected individual.
What We Are Doing?
Promptly upon becoming aware of the incident, we took steps to contain and remediate it, including revoking the unauthorized party’s access to our systems. We also engaged third-party forensic investigators to assist in our investigation of the issue and took additional steps to enhance the security of our systems.
Daedong-USA is notifying relevant individuals by postal mail or email as required by applicable law where it has contact information available, and has arranged for a third-party call center to assist with questions individuals may have. You may refer to the “Where can I get more information” section below for details on how to contact the call center.
What You Can Do?
We take the security of personal information seriously and are providing this update about this issue so relevant individuals can take steps to protect their personal information. We recommend that relevant individuals remain vigilant for incidents of fraud and identity theft by reviewing account statements and monitoring free credit reports. We also recommend that relevant individuals remain alert for unsolicited communications involving your personal information. Out of an abundance of caution, if you have an account with us, we also encourage you to change your password for any other account on which you used the same or similar information used for your Kioti® Tractor account.
If you are in the U.S. and would like to check your credit report, you are entitled under U.S. law to one free credit report annually from each of the three nationwide consumer reporting agencies. U.S. residents can order a free credit report by visiting www.annualcreditreport.com or calling toll-free at 1-877-322-8228. The U.S. Reference Guide below provides recommendations by the U.S. Federal Trade Commission on the protection of personal information.
We regret any inconvenience this issue may have caused. If you have questions regarding this matter, please refer to the Frequently Asked Questions below or contact 1-833-918-7467 (toll-free) Monday through Friday, from 8 a.m. – 8 p.m. CT (excluding major U.S. holidays). Please reference engagement number B155197 when calling.
U.S. Reference Guide
We encourage affected U.S. individuals to take the following steps:
Enroll in Complimentary Credit Monitoring and Identity Protection Services. Individuals who receive an email/postal mail notice from Daedong-USA about this issue should refer to that email for additional information and instructions for enrolling in credit monitoring and identity protection services at no cost to them.
Order Your Free Credit Report. To order your free credit report, visit www.annualcreditreport.com, call toll-free at 1-877-322-8228, or complete the Annual Credit Report Request Form on the U.S. Federal Trade Commission’s (“FTC’s”) website at www.consumer.ftc.gov and mail it to Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348-5281. The three nationwide consumer reporting agencies provide free annual credit reports only through the website, toll-free number or request form.
When you receive your credit report, review it carefully. Look for accounts you did not open. Look in the “inquiries” section for names of creditors from whom you haven’t requested credit. Some companies bill under names other than their store or commercial names. The consumer reporting agency will be able to tell you when that is the case. Look in the “personal information” section for any inaccuracies in your information (such as home address and Social Security number). If you see anything you do not understand, call the consumer reporting agency at the telephone number on the report. Errors in this information may be a warning sign of possible identity theft. You should notify the consumer reporting agencies of any inaccuracies in your report, whether due to error or fraud, as soon as possible so the information can be investigated and, if found to be in error, corrected. If there are accounts or charges you did not authorize, immediately notify the appropriate consumer reporting agency by telephone and in writing. Consumer reporting agency staff will review your report with you. If the information cannot be explained, then you will need to call the creditors involved. Information that cannot be explained also should be reported to your local police or sheriff’s office because it may signal criminal activity.
Report Incidents. If you detect any unauthorized transactions in a financial account, promptly notify your payment card company or financial institution. If you are in the U.S. and detect any incident of identity theft or fraud, promptly report the incident to law enforcement, the FTC and your state Attorney General. If you believe your identity has been stolen, the FTC recommends that you take these steps:
- Close the accounts that you have confirmed or believe have been tampered with or
opened fraudulently. For streamlined checklists and sample letters to help guide you
through the recovery process, please visit https://www.identitytheft.gov/. - File a local police report. Obtain a copy of the police report and submit it to your
creditors and any others that may require proof of the identity theft crime.
You can contact the FTC to learn more about how to protect yourself from becoming a victim of identity theft and how to repair identity theft:
Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue, NW
Washington, DC 20580
1-877-IDTHEFT (438-4338)
www.ftc.gov/idtheft/
Consider Placing a Fraud Alert on Your Credit File. To protect yourself from possible identity theft, consider placing a fraud alert on your credit file. A fraud alert helps protect you against the possibility of an identity thief opening new credit accounts in your name. When a merchant checks the credit history of someone applying for credit, the merchant gets a notice that the applicant may be the victim of identity theft. The alert notifies the merchant to take steps to verify the identity of the applicant. You can place a fraud alert on your credit report by calling any one of the toll-free numbers provided below. You will reach an automated telephone system that allows you to flag your file with a fraud alert at all three consumer reporting agencies. For more information on fraud alerts, you also may contact the FTC as described above.
Equifax
Information Services LLC
P.O. Box 105069
Atlanta, GA 30348-5069
1-800-525-6285
www.equifax.com
Experian
Experian Inc.
P.O. Box 9554
Allen, TX 75013
1-888-397-3742
www.experian.com
TransUnion
TransUnion LLC
P.O. Box 2000
Chester, PA 19016
1-800-680-7289
www.transunion.com
Consider Placing a Security Freeze on Your Credit File. You may wish to place a “security freeze” (also known as a “credit freeze”) on your credit file. A security freeze is designed to prevent potential creditors from accessing your credit file at the consumer reporting agencies without your consent. Unlike a fraud alert, you must place a security freeze on your credit file at each consumer reporting agency individually. There is no charge to place or lift a security freeze. For more information on security freezes, you may contact the three nationwide consumer reporting agencies or the FTC as described above. As the instructions for establishing a security freeze differ from state to state, please contact the three nationwide consumer reporting agencies to find out more information.
The consumer reporting agencies may require proper identification prior to honoring your request. For example, you may be asked to provide:
- Your full name with middle initial and generation (such as Jr., Sr., II, III)
- Your Social Security number
- Your date of birth
- Addresses where you have lived over the past five years
- A legible copy of a government-issued identification card (such as a state driver’s
license or military ID card) - Proof of your current residential address (such as a current utility bill or account
statement)
For Iowa Residents. You may contact law enforcement or the Iowa Attorney General’s Office to report suspected incidents of identity theft. This office can be reached at:
Office of the Attorney General of Iowa
Hoover State Office Building
1305 E. Walnut Street
Des Moines, IA 50319
(515) 281-5164
www.iowaattorneygeneral.gov
For Maryland Residents. You can obtain information from the Maryland Office of the Attorney General about steps you can take to avoid identity theft. You may contact the Maryland Attorney General at:
Maryland Office of the Attorney General
Consumer Protection Division
200 St. Paul Place
Baltimore, MD 21202
(888) 743-0023 (toll-free in Maryland)
(410) 576-6300
www.marylandattorneygeneral.gov
For Massachusetts Residents. You have the right to obtain a police report and request a security freeze as described above. The consumer reporting agencies may require that you provide certain personal information (such as your name, Social Security number, date of birth, and address) and proper identification (such as a copy of a government-issued ID card and a bill or statement) prior to honoring your request to place a security freeze on your account.
For New Mexico Residents. You have rights under the federal Fair Credit Reporting Act (“FCRA”). These include, among others, the right to know what is in your file; to dispute incomplete or inaccurate information; and to have consumer reporting agencies correct or delete inaccurate, incomplete, or unverifiable information. For more information about the FCRA, please visit https://files.consumerfinance.gov/f/201504_cfpb_summary_your-rights-under-fcra.pdf or www.ftc.gov.
For New York Residents. You can obtain information from the New York State Office of the Attorney General about how to protect yourself from identity theft and tips on how to protect your privacy online. You can contact the New York State Office of the Attorney General at:
Office of the Attorney General
The Capitol
Albany, NY 12224-0341
1-800-771-7755 (toll-free)
1-800-788-9898 (TDD/TTY toll-free line)
https://ag.ny.gov/
Bureau of Internet and Technology (BIT)
28 Liberty Street
New York, NY 10005
Phone: (212) 416-8433
https://ag.ny.gov/resources/individuals/consumer-issues/technology
For North Carolina Residents. You can obtain information from the North Carolina Attorney General’s Office about preventing identity theft. You can contact the North Carolina Attorney General at:
North Carolina Attorney General’s Office 9001 Mail Service Center Raleigh, NC 27699-9001
(877) 566-7226 (toll-free in North Carolina)
(919) 716-6400 www.ncdoj.gov
For Oregon Residents. We encourage you to report suspected identity theft to the Oregon Attorney General at:
Oregon Department of Justice
1162 Court Street NE
Salem, OR 97301-4096
(877) 877-9392 (toll-free in Oregon)
(503) 378-4400 www.doj.state.or.us
For Rhode Island Residents. You may obtain information about preventing and avoiding identity theft from the Rhode Island Office of the Attorney General at:
Rhode Island Office of the Attorney General
Consumer Protection Unit
150 South Main Street
Providence, RI 02903
(401)-274-4400 www.riag.ri.gov
You have the right to obtain a police report and request a security freeze as described above. The consumer reporting agencies may require that you provide certain personal information (such as your name, Social Security number, date of birth, and address) and proper identification (such as a copy of a government-issued ID card and a bill or statement) prior to honoring your request for a security freeze on your account.
For Washington, D.C. Residents. You may obtain information about preventing and avoiding identity theft from the Office of the Attorney General for the District of Columbia at:
Office of the Attorney General for the District of Columbia
400 6th Street NW
Washington, D.C. 20001
(202)-727-3400 www.oag.dc.gov
Additional Information for Residents of Canada.
If you are a resident of Canada and believe your information may have been affected by this issue, we encourage you to take the following steps:
Enroll in Complimentary Credit Monitoring and Identity Protection Services. Individuals who receive an email/postal mail notice from Daedong-USA about this issue should refer to that email for additional information and instructions for enrolling in credit monitoring and identity protection services at no cost to them.
Obtain a Copy of Your Credit Report. Order a copy of your credit report from both TransUnion Canada or Equifax. Each credit bureau may have different information about how you have used credit in the past. Ordering your own credit report has no effect on your credit score. TransUnion Canada refers to your credit report as a “consumer disclosure”. Equifax Canada refers to your credit report as a “credit file disclosure”. You can make the request by contacting the two credit bureaus as indicated below. You will need to follow the instructions provided and also confirm your identity by providing identification or answering a series of questions.
TransUnion Equifax
By mail or fax:
Consumer Relations Centre
3115 Harvester Road
Suite 201
Burlington, Ontario L7N 3N8
National Consumer Relations
P.O. Box 190
Station Jean Talon
Montreal, Quebec H1S 2Z2
Fax: 514-355-8502
Telephone: 1-800-663-9980 (except Quebec)
Telephone: 1-877-713-3393 (Quebec residents) 1-877-713-3393
Online: https://www.transunion.ca/product/credit-report
Online: https://www.consumer.equifax.ca/personal/
Place a Fraud Alert on Your Credit Report. You can also place a fraud alert on your credit report. The alert informs creditors of possible fraudulent activity within your report and requests that the creditor contact you prior to establishing any accounts in your name. To place a fraud alert on your credit report, contact TransUnion Canada and Equifax Canada using the information above.
FREQUENTLY ASKED QUESTIONS
To help answer questions you may have related to this matter, please refer to the FAQs below.
1. What happened?
Daedong-USA, Inc. (Kioti® Tractor Division) (“DD-USA”) experienced a cybersecurity incident involving unauthorized access to certain of our systems that occurred on or around January 23, 2024. We learned in mid-October 2024 that, in connection with this issue, an unauthorized party obtained certain personal information. We previously notified certain affected individuals about this issue in accordance with applicable law. Following a further detailed analysis of the affected data, we determined on October 28, 2025, that certain additional personal information was affected by this issue. This is not a new security issue. At this time, we believe this affected information relates to a small percentage of our current and former employees (and in some cases, their dependents/beneficiaries) and a limited number of other individuals, such as customers who purchased our products from one of our retail partners.
2. What did Daedong-USA do when it discovered the issue?
Promptly upon becoming aware of the incident, we took steps to contain and remediate it, including revoking the unauthorized party’s access to our systems. We also engaged third-party forensic investigators to assist in our investigation of the issue and took additional steps to enhance the security of our systems.
Daedong-USA is notifying relevant customers by postal mail or email as required by applicable law and has arranged for a third-party call center to assist with any questions individuals may have. You may refer to the “Where can I get more information” section below for details on how to contact the call center.
3. What information was affected?
The affected information included name, contact information (e.g., postal address and phone number), dates of birth, copies of government-issued identification documents (e.g., driver’s licenses and passports), government-issued ID numbers (such as Social Security numbers and Social Insurance Numbers), bank account and payment card numbers, medical and health-related information, health insurance information, usernames and passwords, and work-related information (e.g., evaluations). Not all of this information was impacted for every affected individual.
4. What should I do to help protect my information?
We recommend that you:
- Remain vigilant for incidents of fraud and identity theft by reviewing account
statements and monitoring your free credit reports. - Remain alert for unsolicited communications that ask for your personal information or
refer you to a webpage asking for personal information, and avoid clicking on links or
downloading attachments from suspicious emails. - For U.S. residents: Order a credit report. If you are in the U.S. and would like to check
your credit report, you are entitled under U.S. law to one free credit report annually
from each of the three nationwide consumer reporting agencies. U.S. residents can
order a free credit report by visiting www.annualcreditreport.com or calling toll-free
at 1-877-322-8228.
5. Is this a new security incident?
No. Daedong-USA previously provided notice of this issue to certain affected individuals in accordance with applicable law. Following a further detailed analysis of the affected data, we determined on October 28, 2025, that certain additional personal information was affected by this issue. At this time, we believe this affected information relates to a small percentage of our current and former employees (and in some cases, their dependents/beneficiaries) and a limited number of other individuals, such as customers who purchased our products from one of our retail partners. We are providing this update so that potentially affected individuals can take steps to protect their personal information.
6. Where can I get more information?
If you have additional questions regarding this matter, please contact 1-833-918-7467 (toll-free) Monday through Friday, from 8 a.m. – 8 p.m. CT (excluding major U.S. holidays). Please reference engagement number B155197 when calling.